Kid’s Camp Terms & Conditions

Updated 2025

BOOKINGS:

All bookings for Kids’ Camp places can only be taken online via the club website. Places will be allocated on a first-come, first-served basis. Explorers are reception to year 1 and Adventurers are year 2-6. If a child has not started school yet, they will not be able to attend Kids Camp. Unfortunately, there are no exceptions to this policy.

PAYMENT:

All payments must be made at the time of booking by credit/debit card or childcare vouchers.

If paying by childcare vouchers, please enter “CCV” in the voucher code box at checkout. This will deduct 100% of the booking fee. You must then send us proof of your childcare voucher payment to juniors@colets.co.uk.

Please note: childcare vouchers must be received within 7 days of booking confirmation. If they are not received within this timeframe, we reserve the right to cancel your booking.

MEMBER DISCOUNT:

Your child’s membership must be current at the time of booking and on attendance to receive our members discount.

CANCELLATION/REFUNDS:

All sessions are non-refundable. If you wish to cancel or change a date you must contact juniors@colets.co.uk. Credit will be given if at least 14 days notice is given. Please note that should your child be taken ill we can not offer a refund or credit.

DROP-OFF & COLLECTION:

Camp hours are 8:30-17:30. Please ensure your children are dropped off by 9:30 and picked up by 17:30. If you wish to drop off later or pick up earlier, please make sure you let the camp supervisor know.

LATE FEES:

Late collection of your children will incur a late fee of £10 for every 10 minutes (or part thereof) past the specified collection time. Children may not be left in the Junior Activities room after 18:30 as this contravenes our registration. Please note: should your children not be collected by 18:00 an additional fee of £50 will be incurred on top of the half-hourly rate.

SIGNING IN & OUT:

To meet OFSTED & Fire Safety regulations children MUST be signed in & out of Camp by a responsible parent/guardian age 16+. Please inform the Junior Activities Supervisors during registration if someone else is collecting your child.

LUNCH & SNACK:

All children must bring a packed lunch and a morning snack. We will provide an afternoon snack. Packed lunches can also be purchased from Basil’s for £5.50.

Please note that we do not have facilities to refrigerate or heat food.

SWIMMING:

If your child does not wish to swim, please inform the supervisors at sign-in. Swimming is scheduled every day, so please ensure children bring their swimming kit in case they choose to take part. Confidence jackets will be worn by all Explorers unless a parent has specified otherwise to a supervisor. Please note that all 4- and 5-year-olds are required to wear confidence jackets.

BELONGINGS:

We discourage children from bringing toys. Electronic equipment and phones should not be bought to Camp. Colets cannot take any responsibility for lost or damaged belongings. We recommend you name all your child’s clothing and belongings so lost items can be reunited.

NOTICE OF TERMINATION:

We reserve the right to terminate your child’s place at Kids’ camp immediately if a breach of Terms & Conditions occurs, or if it is considered to be in the best interests of the centre or welfare of the other children.

Any personal information requested during the booking process is held on Colets computers and computer systems. Where necessary we have the right to share any personal information held on the booking with our employees if we believe it is in the best interest of the child’s health and well-being. For more information about how your data is handled please see our club privacy policy available at www.colets.co.uk/privacy-policy