Privacy Policy

PRIVACY POLICY for www.coletshealthclub.co.uk

We, at Colets Health & Fitness treat the privacy of our visitors with the highest importance. This policy details the measures we take to preserve and safely guard your privacy when you visit or communicate with our site or personnel.

A detailed explanation of how we may store or otherwise use personal information about you is explained in this Privacy Policy.

Regular updates of this Privacy Policy are undertaken, requiring you to check back on this Policy from time to time.

1. Information Collection

      Operation of this site may require collection and processing of the following data:

1.1 Visit details to our site or any resources used on our site are not limited to just location and traffic data, weblogs or other communication information.

1.2 Information given to us when you contact us for any reason. We may collect certain personal information such as your name, postal and email addresses and telephone numbers.

1.3 Data offered by filled out forms on our site, like a registration or purchase. If you contact us we may keep a record of that correspondence.

2. Cookies

Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site.  No identifying personal information will be shared at any time via cookies.

Close to the above, data gathering can be about general online use through a cookie file.  When used, cookies are automatically placed in your hard drive where information transferred to your computer can be found.  These cookies are designed to help us correct and improve our site’s services or products for you.

You may elect to decline all cookies via your computer.  Every computer has the ability to decline file downloads like cookies.  Your browser has an option to enable the declining of cookies.  If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that may require cookies.

3. Your Information and how it is used

Primarily, we collect and store data about you to help us provide better service and products to you.  The following are purposes we may use your information for:

3.1 At anytime you request information from us via a form or other electronic transmission we may use your information to fulfil that request relating to our services and products.  We may also communicate with you on other products or services you may find of interest, only when consent has been provided.

3.2 Contracts we make with you create a commitment, which may require contact or use of your information. Your information will be used to set up and maintain your Colets membership. We may also contact you with information on other services available at Colets Health and Fitness. You are able to unsubscribe by contacting us using the instructions given within these communications

3.3 We have the right to notify you of changes to our website, products or services that could affect our service to you.

3.4 Information on our products and services may be communicated to you. Colets Health and Fitness maintains a list of people who have expressed an interest in becoming a member and may contact you with special offers. These may be by way of email, text message or post. You are able to unsubscribe by contacting us using the instructions given within these communications.

3.5 We value your privacy and do not pass or sell on your information to any third parties under any circumstances.

3.6 An opportunity for declining your consent is provided on our site.  Use this opportunity to withhold your details from us, regarding data we may collect.

3.7 Be aware we do not reveal identifiable information about you to our advertisers, though we may at times share statistical visitor information with our advertisers.  

4. Storage of Personal Data

4.1 The European Economic Area is large, but we may have to transfer data outside of this area.  If data is transferred outside the European Economic Area it will be for storing and processing.  A processing staff operating outside this area may belong to our website or a supplier, in which they can process or store your information.  An example: to process and complete your sale or offer support services we may have to go outside the European Economic Area for the transfer.  When you click submit of your payment details, personal information or other electronic communication you agree to the transfer for storage and processing.  We take all necessary steps for security known to be in agreement with the Privacy Policy found here.

4.2 Information submitted by you is stored on secure servers we have.  Any payment or transaction details will be encrypted for full safety measures to be in use.

4.3 As you know, transmission of data on the internet is never guaranteed regarding safety.  It is impossible to guarantee your safety with electronic data and transmission.  You are therefore at your own risk if you elect to transmit any data.  When offered you may create a password, but you are responsible for keeping it confidential. 

5. Information Sharing

5.1 We do not share any of your personal information with any third party companies.

5.2 Third party disclosure may be necessary in regards to personal information:

5.2.1 A sale of our business or its assets, in full or part, to a third party may require personal data sharing.

5.2.2 Legally, we may be asked to share and disclose data details.

5.2.3 To assist in reducing credit risk and fraud protection.

6. Third Party Links

Links on our site that belong to third parties may be found.  These websites have their Privacy Policy, which you agree to when you link to the site.  You   should read this third party policy.  We do not accept claims of liability or responsibility in any way for these policies or links, as we have no way to control the third party sites. 

7. Accessing Information

The Data Protection Act 1998 provides you with the right to access the information that we collect about you. Please note any demand for access may be subject to a fee of £10 which covers our costs in providing you with the data requested. We will require proof of your identity and therefore will need to see a copy of your driving licence or passport in order to identify your personal information.  The contact information below needs to be used to request access about details we collect and store on you and we will contact you within 30 days of you asking to see your records.

8. Contacting Us

We welcome any queries, requests you may have regarding this Privacy Policy, or comments. Please do not hesitate and feel free to contact us at info@coletshealthclub.co.uk